Privacy

At Indenhof we think your privacy is very important. In this privacy statement we explain what information we collect, how we get it, for what purposes it is used, what your rights are as a consumer and how you can exercise it. We believe that data protection is essential for everything we do. Personal data of (former) customers and interested parties in our products and / or services are therefore treated and protected as well and carefully as possible.

Indenhof may process your personal data. By processing we mean that we store your data in our database. We use this data, for example, to make a proposal for our products and / or services, to communicate with you and / or to register as a customer at Indenhof. Indenhof may process your personal data because you use products and / or services from Indenhof, and / or because you provide these to Indenhof when you fill in a (contact) form on the website.

• First and last name;
• Gender;
• Date of birth;
• Address data;
• Phone number;
• E-mail address;
• Consumption data and measurement data;
• Connection details;
• Payment details;
• IP address;

If you become a customer of Indenhof or if you request a quote for one of our services, we need your details for this. We therefore use your data to perform the agreement that we have with you and / or because you have given us permission to process your data. If you are not willing to share your information with us, this means that you cannot become a customer with us.

• Accepting your request for a product or service;
• Offering a quote;
• Executing the agreement such as delivering products and / or services, sending an invoice or to process your question about a product or service;
• Making a personalized offer;
• Risk management: Indenhof, among other things, carries out an analysis of the risk of non-compliance with payment obligations - a creditworthiness check;
• Analysis to improve service; Optional: marketing purposes. You can subscribe to the Indenhof newsletter.

If you do not register, you will not receive any newsletters from Indenhof.

Indenhof sends a newsletter every month to customers who have registered for this. In the newsletter you will find the latest news from Indenhof, promotions and fun win promotions. Your e-mail address will only be added to the list of subscribers with your explicit permission. You can subscribe and unsubscribe to the newsletter. Every newsletter contains a link that you can use to unsubscribe.

Indenhof does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected.

Are you a customer?

We use the legal retention period of 7 years (tax retention obligation)

Have you been a customer?

We use the legal retention period of 7 years (tax retention obligation). For smart meter readings it applies that they are deleted three months after the agreement has ended.

Do you decide not to become a customer of Indenhof, but have you left data with us? They are then saved for one year and then deleted.

Indenhof only provides your personal data to third parties if this is necessary for the implementation of an agreement with you or to comply with a legal obligation.

General visitor data is recorded on the Indenhof website, including the IP address of your computer and the time of retrieval and data that your browser sends. This data is used for analysis of visit and click behavior on the website. Indenhof uses this information to improve the functioning of the website. This data is made anonymous as much as possible and is not provided to third parties. For more information about how we use cookies, see our cookie policy.

Indenhof uses Google Analytics to keep track of how visitors use the website and how effective the Indenhof Adwords ads are on Google search result pages. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read the Google privacy policy for more information. Google uses this information to keep track of how our website is used, to provide reports on the website to Indenhof and to provide us with information about the effectiveness of our online campaigns. Google may provide this information to third parties if Google is legally required to do so, or insofar as these third parties process the information on Google's behalf. Indenhof has no influence on this.

You have the right to view, correct or delete your personal data. You can also object to the processing of your data. You can send a request for inspection or removal to info@indehof.nl. Indenhof will respond to your request as quickly as possible, but no later than within four weeks. You can send a request for correction of your data to info@indenhof.nl

Indenhof takes the protection of your data seriously and takes appropriate measures to prevent loss, misuse, unauthorized access, unauthorized changes and unwanted disclosure. Indenhof has a privacy policy and an information security policy. This policy aims to create a uniform and high level of data protection within Indenhof.

The Indenhof website uses a reliable SSL certificate. With an SSL certificate we ensure that the data you enter on our site is sent encrypted to us. This means that your data cannot be deciphered by external parties, this communication is safe. This is how we ensure that your personal data does not fall into the wrong hands. We also take physical, technical and organizational measures to protect your data.

If you have the impression that your data is not properly protected or there are indications of abuse, or if you want more information about the protection of personal data collected by Indenhof, please contact us.

Indenhof
Musschenbroek 27
6414 AB Heerlen
Chamber of Commerce: 14049277
VAT No: NL001814553B16
P: 045-5708234
E: info@indenhof.nl
W: www.indenhof.nl

Indenhof reserves the right to make changes to the privacy statement. Therefore, regularly check the current privacy statement on www.indenhof.nl

Heerlen, 04-01-2020